Grooming Agreement

Pets are accepted for grooming only under the following circumstances:

• The pet is fit and healthy, Grooming which takes place on an elderly or infirm pet will be at the owner's risk. Grooming may expose pre-existing health\skin conditions for which Fluffy Finish Groomery & Daycare cannot be held liable.

• The pet's vaccines are up to date unless otherwise discussed and advised in writing. 

• In the event of an emergency, in your absence, you authorize Fluffy Finish Groomery & Daycare to contact the nearest Veterinarian and authorize the Vet to treat the pet as necessary at your expense. 

• Full Payment must be made before pickup via electronic transfer.

• Our rates are based on the breed of the pet and duration of the groom. Nail cutting and ear cleaning are part of the service unless the process is too stressful for the pet or too dangerous for the groomer. 

• We do NOT offer anal gland expression, as this should be performed by a licensed veterinarian. 

• “De-matting" or complete coat removal will dramatically alter your pet's appearance. This procedure may expose pre-existing health\skin problems for which Fluffy Finish Groomery & Daycare cannot be held liable. 

1. Cancellations

• Cancellation and rescheduling of an appointment, by the client, requires 48 hours notice to waive the FULL appointment fee.

• Cancellations with less than 48 hours notice will incur a fee of 50% of the cost of service.

• In the event of a family emergency or any other uncontrollable circumstance, the groomer has the discretion to waive the fee within the 48 hour period.

• We reserve the right to cancel or reschedule a groom if we feel the need to do so. Every effort will be made to reschedule at a time convenient for both the client and the groomer.    

2. No-Shows

It is considered a "no-show" when the client is not available at the scheduled appointment time and does not contact the groomer to cancel or reschedule.

• We reserve the right to charge the FULL grooming fee due to the loss of revenue caused by a "no-show". Please make every effort to call and cancel or reschedule when possible to avoid such situations.

• We reserve the right to refuse service to any pet or client for any reason.

The pet owner must read and understand the conditions set forth in this Grooming Agreement, and agree to be bound by them once commencing the services of Fluffy Finish Groomery & Daycare.